Privacy Policy
Effective Date: June 30, 2026
Total Promotion Company LLC (“Total Promotion Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, request a quote, place an order, communicate with our team, or use our services.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name
- Business or organization name
- Email address
- Phone number
- Mobile phone number
- Billing and shipping information
- Quote details
- Order details
- Artwork files, logos, design instructions, and related production information
- Payment-related information
- Communications with our staff
We may also collect basic website usage information, such as browser type, device information, pages visited, and general website activity, to help us operate and improve our website and services.
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests
- Process and fulfill orders
- Communicate about artwork proofs, production status, pickup, delivery, payment status, and customer service needs
- Provide customer support
- Manage customer accounts and order history
- Improve our products, services, website, and customer experience
- Send transactional and customer-service communications
- Comply with legal, tax, accounting, and business record requirements
3. SMS Messaging and Mobile Information
Total Promotion Company may collect your mobile phone number when you request a quote, submit an order, contact our team, approve artwork, request customer support, provide your phone number to our staff, or otherwise ask us to communicate with you about our products or services.
By providing your mobile phone number and agreeing to receive text messages from Total Promotion Company, you consent to receive SMS messages from us related to your quote, order, artwork proof, production status, payment status, pickup or delivery details, appointment coordination, and customer service questions.
Message frequency varies depending on your quote, order, or customer service activity. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any message. You may request help by replying HELP or by contacting Total Promotion Company directly.
Consent to receive text messages is not required as a condition of purchase.
4. No Sharing of Mobile Opt-In Information
Mobile phone numbers, SMS opt-in data, and SMS consent information collected by Total Promotion Company will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services on behalf of Total Promotion Company or as required by law. Any service providers that help us deliver messages are not permitted to use mobile information for their own marketing or promotional purposes.
5. How We Share Information
We do not sell your personal information.
We may share limited customer information only when necessary to operate our business, fulfill orders, provide services, process payments, ship products, manage customer communications, comply with legal obligations, or protect our rights.
Examples may include sharing information with payment processors, shipping providers, production vendors, website hosting providers, customer management systems, accounting systems, or other service providers who help us operate our business.
These service providers are authorized to use information only as necessary to provide services to Total Promotion Company and are not permitted to use your information for their own marketing or promotional purposes.
6. Payment Information
Payment information may be processed by third-party payment processors. Total Promotion Company does not store full credit card numbers on our website. Payment processing is handled through secure payment systems.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect customer information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain customer information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Choices
You may contact us to request that we update or correct your information.
You may opt out of SMS messages by replying STOP.
You may opt out of certain email communications by following the unsubscribe instructions in those emails, if applicable, or by contacting us directly.
10. Children’s Privacy
Our services are intended for businesses, organizations, and individuals seeking apparel decoration, promotional products, printing, and related services. We do not knowingly collect personal information from children under 13.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Total Promotion Company LLC
2450 Chandler Ave, Suite 20
Las Vegas, NV 89120
Website: https://totalpromotioncompany.com
Phone: (7020-823-5660
Email: sales@totalpromotioncompany.com
